If there is anything else you would like to know, please contact us and we will be happy to give a personal reply.


What is Chinese medicine?

Chinese medicine is a medical system which is rooted in over 5000 years of history. Acupuncture and Chinese herbal medicine are some of its main medical forms of treatments.

Treatments of Chinese medicine use the body’s natural functions to create balance. When one is suffering from a medical condition (which is an imbalance of bodily natural functions), acupuncture and/or herbal medicine will help the body to find equilibrium and in doing so go to the root of the medical condition. It treats the whole body, not just the symptoms. This is the strength of the Chinese medicine system. For example, if someone is suffering from IBS we will treat the fullness in the liver in order to maintain balance in the spleen and large intestine.

What is acupuncture?

Acupuncture treatment is based on the meridian system and the balance and flow of energy known as Qi. It is known that illness and pain occur when the meridians become unbalanced or blocked so energy can no longer flow. Acupuncturists place fine sterile needles in specific points on the body to restore the flow and balance of Qi, leading to a healing response of the body.

How to use Chinese herbal medicines?

Chinese herbal medicines can be used for the treatment of common health conditions and are designed to target underlying energetic imbalances. The formulation of precisly tailored individualised herbal formulas for individuals is what we prepare. Chinese herbs can be prescribed raw (in dried form) which needs to be cooked up at home in a clay pot. We mainly prescribe granules which are dissolved in hot water and drank as a tea. We also have capsules available.

What can I expect in my first treatment?

Your first consultation starts with a conversation about the history of your condition. You will be asked when it started, how it started, and other questions to gain an understanding of why you have come. The practitioner may ask about other symptoms which relate to your condition. You can then relax on the treatment table where the practitioner will take your pulse, look at your tongue and examine areas of pain. The practitioner will collate all the information and reach a Chinese medicine diagnosis. Usually a treatment of acupuncture will be given during the first treatment. Your first treatment may take just over an hour, so make sure you allow enough time.

Can I claim my treatment with private health insurance?

In Australia, most private health funds pay a rebate for acupuncture, Chinese herbal medicine and therapeutic massage treatments. Whether you are covered or not depends on the level of cover that you have. The practitioners at the Chinese Medicine Centre are all registered with most private health funds.

What payment methods are accepted?

Treatments are usually paid at the end of the treatment. You can pay by EFTPOS, cash or cheque. If you have a private health fund, please bring your card and we can claim your rebate on the spot (HICAPS).

Is there free parking at your centre?

There is free on-street parking in Main Street. Patients are welcome to park on the road verge or in our driveway.

How often should I come for treatment?

Usually, most patients will need to come for a few treatments. Initially, treatments will be ideally one week apart. As your condition improves, you may only come in fortnightly or monthly.

How will I feel after my treatment?

Many patients report a feeling of floating and/or lightness, or heaviness and/or tiredness after an acupuncture treatment. This is the result of the energetic flow changing in your body and will only last for a few hours.

When will I see improvements in my condition?

In many cases your condition will start to improve after the first consultation. It is common to feel a worsening of your condition for a few hours, sometimes up to a day. This is usually a good sign and in most cases your condition will improve shortly afterwards.