If there is anything else you would like to know, please feel free to contact us. We would be happy to provide you with a personal reply.
What can I expect in my first consultation?
Your first consultation will begin with a discussion about your health history, including questions about when your condition started and the symptoms you are experiencing. You can then relax on the treatment table while the practitioner checks your pulse, examines your tongue, and assesses any areas of discomfort or pain. Using all of this information, the practitioner will make a Chinese medicine diagnosis and, in most cases, provide an acupuncture treatment during the same visit. As extra time is needed for the assessment and diagnosis, your first consultation may take a little over one hour, so please allow enough time for your appointment.
Can I claim my treatment with private health insurance?
In Australia, most private health funds provide rebates for acupuncture, Chinese herbal medicine, and therapeutic massage treatments. Your level of cover will determine whether you are eligible for these rebates. The practitioners at the Chinese Medicine Centre are registered with most private health funds.
What payment methods are accepted?
Payment is usually made at the end of your treatment. We accept EFTPOS and cash payments. If you have private health insurance, please bring your health fund card so we can process your rebate instantly through HICAPS.
Is there free parking at your centre?
Free on-street parking is available in May Street. Patients are also welcome to park on the road verge or in our driveway.
How often should I come for treatment?
Most patients typically require a course of treatment over several visits. Initially, appointments are usually scheduled one week apart. As your condition improves, treatments may be spaced further apart, such as fortnightly or monthly.
How will I feel after my treatment?
Many patients report feeling a sense of lightness or “floating,” while others may experience heaviness or tiredness after an acupuncture treatment. This is a normal response as your body’s energy flow adjusts, and it typically lasts only a few hours.
When will I see improvements in my condition?
In many cases, improvement may be noticed after the first treatment. It is not uncommon for symptoms to temporarily feel slightly worse for a few hours, and sometimes up to a day. This is generally considered a positive response, and in most cases, symptoms then begin to improve soon afterwards.
