If there is anything else you would like to know, please contact us and we will be happy to give a personal reply.

What can I expect in my first consultation?

Your first consultation starts with a conversation about the history of your condition and will include questions about its onset and symptoms. You can then relax on the treatment table where the practitioner will take your pulse, look at your tongue and examine any areas of pain. The practitioner will collate all the information and reach a Chinese medicine diagnosis. Usually a treatment of acupuncture will be given during the first consultation. With the additional time required for assessment and diagnosis, your first consultation may take just over an hour, so make sure you allow enough time.

Can I claim my treatment with private health insurance?

In Australia, most private health funds pay a rebate for acupuncture, Chinese herbal medicine and therapeutic massage treatments. Whether you are covered or not depends on the level of cover that you have. The practitioners at the Chinese Medicine Centre are all registered with most private health funds.

What payment methods are accepted?

Treatments are usually paid at the end of the treatment. You can pay by EFTPOS, cash or cheque. If you have a private health fund, please bring your card and we can claim your rebate on the spot (HICAPS).

Is there free parking at your centre?

There is free on-street parking in May Street. Patients are welcome to park on the road verge or in our driveway.

How often should I come for treatment?

Usually, most patients will need to come for a few treatments. Initially, treatments will be ideally one week apart. As your condition improves, you may only come in fortnightly or monthly.

How will I feel after my treatment?

Many patients report a feeling of floating and/or lightness, or heaviness and/or tiredness after an acupuncture treatment. This is the result of the energetic flow changing in your body and will only last for a few hours.

When will I see improvements in my condition?

In many cases your condition will start to improve after the first treatment. Whilst it is not uncommon to feel a worsening of your symptoms for a few hours, sometimes up to a day, this is usually considered a good sign and in most cases your condition will then quickly begin to improve.